GUIDE TO BOOKING
LanghePass is an exclusive, free on-line booking and booking request service offering practical, fully-secure access to facilities ranging from hotels, agritourisms, bed and breakfasts and apartments to restaurants and local osterias. Clients receive a booking confirmation to present on arrival at their chosen facility.

ON-LINE BOOKING
Our reliable, advanced system lets you book any of the facilities available on the website directly on-line 24 hours a day with at least 3 days notice.
Each facility is profiled, with its description, category, location, prices and the services it has to offer. The system automatically calculates the overall cost of accommodation, taking into account the number of people per room, the length of the stay and the type of board. All you have to do to make a booking is to provide your personal data, and your credit card details as “security”. The terms of cancellation are set out below. Personal data and credit card details are securely handled by VeriSign 128-bit SSL encryption, and in compliance with the provisions of Italian Data Protection Act 196/2003 set out hereinbelow.
On confirmation of the booking, a voucher will be sent by e-mail or fax to be handed over on arrival at the facility. The type of accommodation and board will be given on the voucher, along with the price and the facility’s contact details. If confirmation is not received, please contact our Call centre urgently.
Unless otherwise advised in advance, payment is to be made to the facility itself prior to departure, along with all extras and anything else which is in addition to the price of the room shown on the voucher.
In any event, further information, assistance and suggestions are always available from our multilingual Call Centre staff on +39 0173 362562 / 366328.

PHONE / E-MAIL BOOKINGS A customized booking service is also available 7 days a week from our Call Centre on +39 0173 362562 / 366328. Our staff are happy to find the most suitable accommodation to match each client’s requirements and preferences. In this case too, unless indicated otherwise personal data and credit card details will be requested solely as a “guarantee” of the booking (or other forms of guarantee). Cancellation terms are set out below. Personal data and credit card details are securely handled by VeriSign 128-bit SSL encryption, and in compliance with the provisions of Italian Data Protection Act 196/2003 as set out hereinbelow.
On confirmation of the booking, a booking voucher will be sent within a matter of minutes by e-mail or fax, to be handed over on arrival at the facility. The type of accommodation and board will be shown on the voucher, along with the price and the facility’s contact details.
If confirmation is not received, please contact our Call centre urgently.
Unless otherwise advised in advance, payment is to be made to the facility itself prior to departure, along with all extras and anything else which is in addition to the price of the room shown on the voucher.
Any particular requirements should be advised on booking.

CANCELLATION TERMS In the event of cancellation or failure to arrive by 6 p.m. on the agreed date (unless a different time of arrival has been agreed in advance), the facility is authorized to charge the entire cost of the accommodation to the client’s credit card.
For anything not expressly agreed, reference is to be made to the “Hospitality Contract Terms and Conditions”.
Secure handling of personal data and credit card details is ensured by VeriSign 128-bit SSL encryption.

ACCOMMODATION SERVICES Rooms
Single rooms: these are normally rooms with only one bed, or rooms with a double or twin beds used as a single (double room single occupancy).
Double rooms: these are normally rooms with a double bed, or with two separate beds (twin room).
Triple rooms: these are normally double rooms with an additional bed.
Quadruple rooms: these are normally double rooms with two additional beds.
In general, rooms are made available to guests after 2 p.m. on the day of arrival, and must be vacated by 11 a.m. on the day of departure.

Board
Bed & Breakfast means overnight accommodation with breakfast the morning after; Half Board means overnight accommodation, with breakfast and one other meal (generally dinner); Full Board means overnight accommodation, with breakfast, lunch and dinner. The price of Half Board and Full Board does not include any drinks or extras.
The services offered by each facility can be enjoyed as indicated in its profile.
Any additional services and extras requested, as well as any drinks, must be paid on site in cash or using an accepted credit card.

N.B.: all the prices published on the website are in Euros. The description and cost of services are supplied by the facilities themselves. The Langhe Monferrato Roero Tourist Consortium will accept no liability for any failure by facilities to perform appropriate services or to wholly or partially provide agreed services.

CHILDREN AND DISCOUNTS
Special automatically-calculated discounts are generally available for children up to the age of 12 at the time of their stay. Children’s discounts and any other reductions for a 3rd and 4th bed apply to accommodation in a room with 2 people paying the full rate.

PRIVACY INFORMATION NOTICE
“Information notice pursuant to Data Protection Act 196/03”

The Langhe Monferrato Roero Tourist Consortium operates in compliance with the above Italian law on data protection. Clients therefore explicitly agree to the processing of the personal data they have supplied in the performance of requested services and to their use in fulfilling commercial, administrative and fiscal requirements relating to our activity. You are hereby informed that:
• The personal data acquired will be collected and used lawfully in paper format and by IT systems, also when said data are made available to other service partners.
• The acquisition of personal data relating to clients is required in order to provide the services requested. Failure to acquire the data will result in impossibility to perform the services and to fulfil the obligations associated with the performance of said services.
• Personal data can be accessed at any time in order to be changed or deleted by contacting:

Consorzio Turistico Langhe Monferrato Roero
P.za S. Paolo n. 3 - ALBA (CN)
Tel. +39 0173 362562 / 366328 - Fax +39 0173 220237
info@tartufoevino.it

FOR YOUR CONTACTS:
Consorzio Turistico Langhe Monferrato Roero
Tel. +39 0173 362562 / 366328 - Fax +39 0173 220237
www.tartufoevino.it
info@tartufoevino.it



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